UW Pain & Opioid Provider Hotline

UW Pain & Opioid Provider Hotline

The Provider Hotline gives free on-demand clinical advice to health care providers caring for patients with complex pain medication regimens, especially high-dose opioids. We are staffed by UW Division of Pain Medicine pharmacists and physicians. 

The Provider Hotline is available Monday through Friday (excluding holidays):

Phone: 844.520.PAIN (7246)

Hours: 8:30 AM to 4:30 PM

Consultation provided for

  • Individualized care consultation for client care and Medication management
  • Individualized opioid taper plans
  • Withdrawal symptom management
  • Non-opioid or adjuvant analgesic treatment evaluation & recommendations
  • Triage & risk screening
  • Interpreting the WA Prescription Monitoring Program record
  • CDC opioid guidelines review
  • Patient referral resources for local pain clinics

Patient information required

  • Gender
  • Age
  • Insurance status (Medicare, Medicaid, Private or Not insured)
  • Significant medications (dose, strength, directions, current use)
  • Significant comorbidities (renal dysfunction, hepatic dysfunction, psychiatric history, sleep apnea, substance use history)

Caller information required

  • Name
  • Provider type
  • Organization
  • City
  • County

Disclosures

Please note we are not able to take over prescribing opioid or other medications and serve only to help guide providers.

This phone consultation is not intended to replace consultation by a pain specialist provider in accordance with WAC-246-919-860 and constitute a patient-provider relationship.